Frequently Asked Questions about iTunes U

• Q: What do I need to use iTunes U?
  iTunes U works with iTunes software which is freely available from Apple's web site. The program is designed for both Mac and Windows. Just download the right one.
• Q: How do I access "Union College on iTunes U"?
  You must have iTunes installed on your computer. Then, open the web browser (recommended Internet Explorer on Windows, Safari on Mac) and go to http://itunes.union.edu. Click on either "a Union College user" or "a guest" link. This will open iTunes and give you an access to the Union College content.
• Q: Do I have to pay for the files from Union College?
  No. Union College content can be downloaded free of charge. It is separated from iTunes Music Store.
• Q: Do I need to go to the "Union College on iTunes U" web page (itunes.union.edu) every time?
  Yes. There is no direct link from iTunes Music Store. However, you can subscribe any particular course page to see its content every time you start your iTunes. Then, you don't have to go to itunes.union.edu.
• Q: Can I use iTunes U if I don't have an iPod?
  Yes. You can download all the files to your iTunes and listen to them or watch them on your computer. In iTunes, there is a limited support for other mp3 players than iPod. Even if your player is not supported, you can still copy the tracks in mp3 to your player as you are used to.
• Q: Where can I find the files I downloaded from "Union College on iTunes U" on my computer?
  In iTunes, you can find them in a playlist called "Union College - Schenectady, NY". The files are also saved on your hard drive.
  On PC, it is in My Documents\My Music\iTunes\iTunes Music\Podcasts folder.
  On Mac it is Music:iTunes:iTunes Music:Podcasts.
• Q: What is podcast?
  Podcast refers to a digital media file and to the way how it is distributed over the Internet. The goal is to play the media files on portable media players and personal computers. The software which can work with podcasts usually downloads automatically the contents from the Internet.
• Q: What audio file formats should I use for podcasting?
  The recommended audio format is mp3.
• Q: What video file formats should I use for podcasting?
  The recommended video formats are m4v or mp4.
• Q: Which program can I use to edit audio files?
  You can use Audacity, which is a free software working on both Windows and Mac. Follow our Audacity Tutorial to download the program and learn how to create your files with it.
• Q: Which programs can I use to edit video files?
  The recommended software:

  Software	Platform	How To	File Format
  Pinnacle Studio	Windows	Tutorial	mp4
  iMovie	Mac	Tutorial	m4v
  QuickTime Pro	Windows, Mac	Tutorial (apple.com)	m4v

• Q: Where can I access the recommended video and audio software for podcasting?
  

  For students:	Multimedia Lab located in room 100 on the first floor of Steinmetz
  For faculty:	Faculty Computing Resource Center - FCRC located in Room 101A on the first floor of Steinmetz

• Q: How to get started with your podcasting at "Union College on iTunes U"?
  Follow our Get Started page.